Enter your order number and the email address you used at checkout to see the current status of your order.
How long delivery takes
- Delivery time: 3 to 5 business days
- Coverage: every governorate in Egypt
- Cash on delivery is available nationwide
- Free delivery on orders over 1,999 EGP
Order statuses
- Processing — we have your order and your decants are being prepared.
- Shipped — handed to the courier. You will get a call before delivery.
- Completed — delivered and paid.
- On hold — we need to confirm something with you first.
Cannot find your order?
Your order number is in your confirmation email. If you checked out as a guest and cannot find it, contact us with the phone number you used and we will look it up.